Shipping & Returns


 *Free Customer Pickup

 *Free Local Delivery

 Standard Shipping   Order Total:  $0.00 – $29.99    $8.00

 Standard Shipping   Order Total:  $30.00 – $49.99  $12.00

 Free Shipping             $50.00 and up    FREE

Flat Rate Shipping      Order Total:   $0.00 - $29.99   $10.00 CA (approx  $8 US)
Priority US Ship                                 $30.00 - $59.99  $20.00  CA (approx $16.00 US)
Free Shipping             $60.00 and up     FREE
*Please inspect your merchandise immediately upon receiving your order.
*Our policy lasts 14 days of "received by" date. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund.
*We do not offer exchanges as we cannot guarantee your item will be in stock at time of re-ordering.

*We will happily refund or offer a store credit on most merchandise.
*Items cannot be worn, altered or washed and all tags must still be attached.
*We also do not accept products for return that are intimate in nature for sanitary reasons, which include swimwear, under garments or health and personal care products.
*If merchandise is found to be defective please email us at within 24hrs of receiving your order with a viable picture and a detailed description.
* Return shipping costs are the responsibility of the customer.  Please get a tracking # to track your package. We are NOT responsible for packages lost in transit.
*Returns are processed within 3-5 business days from the day we receive them.
*Please include your receipt with your return, so as not to delay your refund.
*We require a receipt as proof of purchase to complete your return.

Refunds (if applicable)
*Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable amount of time.

Late or missing refunds (if applicable)

*If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at

Sale items (if applicable)

*Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Unless defective or damaged.


*We do not offer exchanges as we cannot guarantee your item will be in stock at time of re-ordering.

*To return your product, please mail your product to: Ciao Bella Lifestyle Fashions.
38 Willoughby Rd.
Elliot Lake, ON
P5A 1W2

*You will be responsible for paying for your own shipping costs for returning your item.  If you receive a refund, your costs for return shipping will be reimbursed and added to your refund.

*Depending on where you live, the time it may take for your exchanged product to reach you, may vary.